Frequently Asked Questions
What is Reiki?
Reiki is a Japanese technique for stress reduction and relaxation that also promotes healing. It is administered by "laying on hands" and is based on the idea that an unseen "life force energy" flows through us and is what causes us to be alive. If one's "life force energy" is low, then we are more likely to get sick or feel stress, and if it is high, we are more capable of being happy and healthy. Learn more at the International Center for Reiki Training.
What is a chakra?
In Hindu and tantric/yogic traditions and other belief systems chakras are energy points or knots in the subtle or spiritual body. They are located at the physical counterparts of the major plexuses of arteries, veins and nerves. Chakras are found at the meeting points of the subtle (non-physical) energy channels, called nadiis. Nadiis are channels in the subtle body through which the life force (prana), or vital energy moves. There are many chakras in the subtle human body according to the tantric texts, but there are 7 chakras that are considered to be the most important ones. The function of the chakras is to spin and draw energy to keep the spiritual, mental, emotional and physical health of the body in balance. Learn more about our chakra focussed product lines.
Why is shipping not free?
Shipping is only free for orders over $125 at this time as we strive to bring you lower prices on our top of the line products. If we were to offer free shipping that price would be reflected in all of our products and services. Please see our full shipping guidelines.
Where can I buy the bath and beauty products?
You can purchase our complete line of bath and beauty products here on the website.
How will I know if my product has shipped?
You will receive an email with the USPS tracking number the day your package ships. Items ship 2 times a week.
Orders Thu-Sun Ship Monday
Orders Mon-Wed Ship Friday
I don't like my order. What do I do?
Please contact us and we will work with you to ensure you are completely satisfied.
My shower gel/soap has a very thin consistency. Is that normal?
Our products are free from chemical dyes, preservatives and thickeners. Because our products do not have those added chemicals their consistency may feel different from what you are used to.
Can I use the shower gel for hand soap?
Our shower gel is suitable for bathing, hand washing, facial cleansing, and shampoo.
Are all of your products vegan?
All of our products are vegan, gluten free, dye free, and preservative free.
Are your products organic?
Not all of our products organic even though many of our ingredients are.
How soon can I book an appointment?
Please give us a minimum of 48 hrs notice for all Reiki and Chakra clearing sessions. Due to COVID-19 only distance sessions are available.
Can I order a custom blend?
Yes you can order a custom blend. We will be happy to formulate products that meet your specific needs. Please fill out this form.
How do I contact you?
Please call us at 304.279.6812 and leave a voice mail, or fill out the contact form.
Do you provide large order discounts?
Depending on the size of your order we would be happy to work with you on pricing. Minimal unit order for bulk discounts is 70 items. If you are a business, like a spa or boutique, wishing to resale our products, please contact us to discuss wholesale sale pricing.
Are you hiring?
We are not currently hiring.
I would like more information on your products.
Any and all information you would like about our products, we will be more than happy to supply. Please contact us for the full details.
Feel free to read all of our reviews to make a better informed decision.
Reiki is a Japanese technique for stress reduction and relaxation that also promotes healing. It is administered by "laying on hands" and is based on the idea that an unseen "life force energy" flows through us and is what causes us to be alive. If one's "life force energy" is low, then we are more likely to get sick or feel stress, and if it is high, we are more capable of being happy and healthy. Learn more at the International Center for Reiki Training.
What is a chakra?
In Hindu and tantric/yogic traditions and other belief systems chakras are energy points or knots in the subtle or spiritual body. They are located at the physical counterparts of the major plexuses of arteries, veins and nerves. Chakras are found at the meeting points of the subtle (non-physical) energy channels, called nadiis. Nadiis are channels in the subtle body through which the life force (prana), or vital energy moves. There are many chakras in the subtle human body according to the tantric texts, but there are 7 chakras that are considered to be the most important ones. The function of the chakras is to spin and draw energy to keep the spiritual, mental, emotional and physical health of the body in balance. Learn more about our chakra focussed product lines.
Why is shipping not free?
Shipping is only free for orders over $125 at this time as we strive to bring you lower prices on our top of the line products. If we were to offer free shipping that price would be reflected in all of our products and services. Please see our full shipping guidelines.
Where can I buy the bath and beauty products?
You can purchase our complete line of bath and beauty products here on the website.
How will I know if my product has shipped?
You will receive an email with the USPS tracking number the day your package ships. Items ship 2 times a week.
Orders Thu-Sun Ship Monday
Orders Mon-Wed Ship Friday
I don't like my order. What do I do?
Please contact us and we will work with you to ensure you are completely satisfied.
My shower gel/soap has a very thin consistency. Is that normal?
Our products are free from chemical dyes, preservatives and thickeners. Because our products do not have those added chemicals their consistency may feel different from what you are used to.
Can I use the shower gel for hand soap?
Our shower gel is suitable for bathing, hand washing, facial cleansing, and shampoo.
Are all of your products vegan?
All of our products are vegan, gluten free, dye free, and preservative free.
Are your products organic?
Not all of our products organic even though many of our ingredients are.
How soon can I book an appointment?
Please give us a minimum of 48 hrs notice for all Reiki and Chakra clearing sessions. Due to COVID-19 only distance sessions are available.
Can I order a custom blend?
Yes you can order a custom blend. We will be happy to formulate products that meet your specific needs. Please fill out this form.
How do I contact you?
Please call us at 304.279.6812 and leave a voice mail, or fill out the contact form.
Do you provide large order discounts?
Depending on the size of your order we would be happy to work with you on pricing. Minimal unit order for bulk discounts is 70 items. If you are a business, like a spa or boutique, wishing to resale our products, please contact us to discuss wholesale sale pricing.
Are you hiring?
We are not currently hiring.
I would like more information on your products.
Any and all information you would like about our products, we will be more than happy to supply. Please contact us for the full details.
Feel free to read all of our reviews to make a better informed decision.